Effective Date: 1st April 2025
Brand: Health OK Diagnostics
Operated By: AS HealthOK Medicare Pvt. Ltd.
Location: Noukaghat, Burdwan Road, Siliguri, West Bengal – 734005
Health OK Diagnostics (“we”, “us”, or “our”) is committed to protecting your personal and medical data. This document explains how we collect, use, and safeguard your information, and also defines the terms and conditions under which you use our services.
We may collect the following when you use our services:
Personal Details: Name, phone number, address, email
Medical Data: Test types, lab reports, sample collection details
Communication Info: WhatsApp messages, call logs, emails
Technical Info: IP address, browser type, cookies (for site analytics)
Your data is used strictly for:
Booking tests or home sample collections
Conducting medical diagnostics
Communicating results via secure platforms (email/WhatsApp)
Improving user experience on our website
We take appropriate technical and organizational measures to safeguard your information. Access is strictly limited to authorized personnel. Your data is not sold or shared for marketing purposes.
We may involve third-party services like WhatsApp, Google Maps, or payment gateways. These platforms are governed by their own privacy policies. We are not responsible for how they manage your data.
You have the right to:
Know what personal data we hold
Request correction or deletion of your data
Withdraw consent at any time (with exceptions for legally mandated retention)
Contact us to exercise these rights.
We use basic cookies for analytics and site performance. You can disable them in your browser settings.
By choosing to receive reports via mobile number, email, or WhatsApp, you agree to receive medical data through these mediums. You are responsible for maintaining the privacy of your own device and access.
By accessing or using any service of Health OK Diagnostics—whether through in-person visits, phone, WhatsApp, or this website—you agree to comply with the terms outlined here.
We provide diagnostic testing, health checkups, and home sample collections.
All bookings are subject to availability.
Online booking requires valid contact details (mobile number/email/WhatsApp).
You agree that the information you provide is accurate and truthful. Health OK Diagnostics is not liable for delays, errors, or miscommunication arising from incorrect or incomplete data submitted by you.
Home collection is offered in specific areas and must be scheduled in advance. Availability may vary depending on technician schedules.
Test reports are shared digitally through trusted channels (email, WhatsApp) or can be collected in person. By opting for digital delivery, you consent to receiving medical reports over those channels.
While we strive for accurate diagnostics, Health OK Diagnostics is not responsible for:
Misuse of reports outside our control
Technical errors or communication delays
Any decisions taken solely based on test results without medical consultation
We may update these terms and privacy clauses periodically. Please check this page for the most current version.
📍 Health OK Diagnostics
Noukaghat, Burdwan Road, Siliguri, West Bengal – 734005
📞 +91 9732000850
📧 info@healthmedicare.com
